![]() ![]() Review the product detail page for specifics. The refund will usually be issued in the form of an Amazon gift card.ġ2 Good Reasons to Cancel Amazon Prime Amazon’s Return Policy for ElectronicsĪmazon can be a stickler about returns of certain high-value items, including jewelry, collectibles and electronics. If you're returning a gift that was purchased for you from Amazon, you'll need the order number from the packing slip. Wine (but may be refundable or replaceable).Videos downloaded from the Amazon Video store.Software and game downloads, as well as other digital purchases from the Amazon Appstore.Products missing the serial code or universal product code (UPC).Prepaid game cards (for World of Warcraft, Xbox 360 Live, Wii Points, etc.).Photos printed from Amazon Photo (but may be refundable).Live insects (Amazon sells everything from ladybugs to Madagascar hissing cockroaches, none returnable but may be refundable).Hazardous materials, including flammable liquids or gases.Groceries (including AmazonFresh and grocery items, though refunds or replacements are possible in cases of spills or spoilage).Digital music downloaded from the Amazon Digital Music store. ![]() Customized/handmade products (unless there is damage, defect or error, such as misspellings).Some health and personal care items, including items with damaged safety protection seals (but may be refundable).Computer laptops, desktops and Kindles (after more than 30 days from delivery).Some products, though, simply can't be sent back to Amazon. ![]()
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